Hospitals

Palo Verde Health System

250 North 1st Street Blythe, CA 92225
(760) 922-4115

Welcome to Palo Verde Hospital

Here for you and our community, Palo Verde Hospital is focused on full-service, professional and compassionate care. From Intensive Care to Imaging, ER to General Medical Services. We're here for you, for your family, for our community - 24 hours a day.

About Us

• Not many people realize that the Palo Verde Hospital has its origins in the American Legion. In 1925, the American Legion turned over its clubhouse to be used as a hospital, named Palo Verde Health Center. In 1937, the facility we now call PVH opened its doors as an official unit of the County Medical Administration, as the Blythe Branch of Riverside County Hospital. Over the years, the hospital has changed hands and on more than one occasion was temporarily closed – especially during our hot summer months. In 1948, a non-profit corporation was formed to create what is now known as the Palo Verde Healthcare District. • The Palo Verde Healthcare District was created for the purpose of purchasing and reopening Palo Verde Hospital. The Palo Verde Healthcare District, which encompasses 1,022 square miles in eastern Riverside County, is the only publicly elected body in the Palo Verde Valley charged solely with overseeing healthcare in our community. The five-member board is elected from at-large throughout the District to represent the people of the Palo Verde Valley • The Palo Verde Hospital has completed two expansion projects – one in 1962 and again in 1979. As a result, Palo Verde Hospital currently has 51 patients beds, including 4 intensive care beds and 2 surgical suites. We offer a full range of services from maternity to end of life palliative and/or hospice care. • We strive to be good partners to our community members through our donations of time and funds to such projects as the local schools, youth sports programs, scholarships and various service clubs who are active in our community. • Our goals are simple: • CUSTOMER SERVICE - To provide unparalleled customer service to our family of patients, physicians, and employees. • QUALITY - To consistently improve the quality of clinical services and achieve positive outcomes by increasing expectations for professional and clinical performance. • FINANCIAL - To achieve sustainable operational profitability in order to gain access to capital markets to fund capital improvements and enhance clinical services. • PEOPLE – Become the “Employer of Choice” in our community. • GROWTH - To become the “Provider of Choice” for our community by continuing to expand our core services and increase access to patient care.

Eye Care

Our eyes are the window to the world, so when vision is impaired as a result of injury, a condition, or the aging process, it greatly affects our life and sense of well-being. Our staff Ophthalmologist diagnoses and treats vision problems for all age groups, including:

Palo Verde Hospital

Ophthalmology

  • Nearsightedness
  • Farsightedness
  • Astigmatism
  • Presbyopia
  • Cataracts
  • Glaucoma
  • Diabetic Retinopathy
  • Macular Degeneration

Comprehensive eye exams are also provided for both children and adults. See the guidelines below on how often you and your family should be seen by a medically trained eye care professional.

Guidelines for Eye Exams

The American Academy of Ophthalmology recommends the following exam schedules for people at risk for eye problems, including children and adults:

Infants

A Pediatrician, Family Physician, Nurse Practitioner or Physician's Assistant should screen a newborn's eyes for general health in the nursery. By six months of age, all infants' eyes should be screened by a (Ophthalmologist, Primary Care Provider, Family Physician, Pediatrician) or a trained screener. An infant should receive a comprehensive eye examination whenever there are questions about his or her eye health. No infant is too young for an eye examination.

Before Age 5

Since it is possible for your child to have a serious vision problem without being aware of it. Your child should have his or her eyes screened at ages three and five by an eye care professional, physician or a screener, for eye conditions such as:

  • Strabismus (crossed eyes)
  • Amblyopia (lazy eye)
  • Ptosis (drooping of the upper eyelid)
  • Refractive errors (nearsightedness, farsightedness and astigmatism)

Age 5 to 19

To ensure your child's or teenager's eyes remain healthy, he or she should have his or her eyes screened every one to two years during regular check-up appointments.

Age 20 to 39

Most young people have healthy eyes, but still need to take care of their vision by wearing protective eyewear when working in dangerous areas, playing sports, doing woodwork or yard work, working with chemicals or taking part in other activities that could result in an eye injury. Have a complete eye exam by an eye doctor at least once between the ages of 20 and 29 and at least twice between the ages of 30 and 39.

Individuals at Risk

Certain individuals may be at greater risk for eye problems and may need to see an eye doctor (ophthalmologist) more often than recommended if they have the following risk factors:

  • A family history of eye problems
  • Are an African American over age 40
  • Have diabetes
  • A personal history of eye injury that required medical or surgical care

You should also be aware of symptoms that could point to a problem. See an eye doctor right away if you experience any eye problems such as:

  • Visual changes or pain
  • Flashes of light
  • Seeing spots or ghost like images
  • Dark spot appears in vision
  • Lines and edges appear distorted or wavy
  • Dry eyes with itching and burning

Intensive Care

Palo Verde Hospital has four adult intensive-care beds, all of which provide specialized care, treatment and monitoring of critically ill patients.

Palo Verde Hospital

Intensive/Critical Care

Contact: Carolyn Roe, RN
Phone: (760) 921-5206

Visiting Policy

Visiting hours are from 10 a.m.– 8 p.m. Monday through Sunday. We ask that when you are visiting a loved one to please respect the privacy of others.

Laboratory Services

At the Palo Verde Hospital Clinical Laboratory, licensed technologists are on duty 24 hours a day to provide rapid and accurate tests and results. Quality controls are continuously in place to help ensure safety and accuracy.

The Out-Patient lab is open Monday through Friday, 7 a.m.– 5 p.m.

Radiology

The Diagnostic Imaging Center provides a full range of imaging procedures and state-of-the-art technology, including the fastest and most advanced Computed Tomography (CT) equipment available today. Our board-certified Radiologists and Certified Technicians strive to meet the highest standards of diagnostic imaging and patient care.

Palo Verde Hospital

Radiology Department

Contact: Mark Gentle, Manager

Phone: (760) 921-5171

Fax: (760) 921-8674

Our imaging services include:

  • Computed Tomography (16-slice scanner)
  • Magnetic resonance imaging (MRI)
  • Mammography
  • Ultrasound

Appointment Information

Diagnostic X-rays: No Appoinment Necessary

Mammography: Monday - Friday, 8am - 11am

MRI: Thursday only, 9am - 4pm

CT & Ultrasound: Monday - Friday, 8am - 3pm

Department hours are Monday - Friday, 7:30 a.m. – 5 p.m., except holidays and weekends. Emergency/inpatient services are provided.

To schedule an appointment or for more information, call (760) 921-5195.

The Palo Verde Hospital Diagnostic Imaging Center is certified by the California Department of Health. Mammography is accredited by the American College of Radiology.

Respiratory Care

Palo Verde Hospital's respiratory care practitioners specialize in caring for patients with cardiopulmonary/breathing disorders. These disorders may be the result of serious illness or an accident.

Palo Verde Hospital

Cardiopulmonary Services

Contact: Anthony Innabi, Manager

Phone: (760) 921-5270

A number of advanced therapies are offered

  • Volume therapy - incentive spirometry, IPPB, BiPAP, mechanical ventilation
  • Aerosol therapy - nebulizer treatment, meter dose inhalers
  • Pulmonary hygiene - chest physiotherapy, suctioning and oxygen therapy
  • Emergency response

Emergency inpatient services are available 24 hours a day, seven days a week for patients of all ages — neonatal, pediatric, adolescent, adult, and geriatric.

Surgery


Palo Verde Hospital offers General, Gynecology, Minor Vascular, Podiatry and Endoscopy services.


Palo Verde Hospital
Surgery Services
Contact: Cindy Callan, RN
Surgical Services Manager
Phone: (760) 921-5249
FAX: (760) 921-5253


General Surgery
Hossain Sahlolbei, MD
Office: (760) 921-2342
FAX: (760) 921-2736






General Surgery
Frank Arko, MD
Office: (760) 922-3644
FAX: (760) 922-2671

Women's Health

Our staff obstetrician/gynecologists care for women throughout every stage of their lives—from the childbearing years through menopause. Our Women's Health Specialists provide compassionate, sensitive care, with a focus on maintaining a woman's health and sense of well-being. Our staff strives to provide an environment that puts every woman at ease. Your comfort and privacy are the utmost importance.

Palo Verde Hospital

Women's Health Service

Contact:
Mohammad Bakhtavar, M.D.

Phone: (760) 922-6667

Fax: (760) 922-6668

Services include:

  • Annual exams
  • Maternity care
  • Mammograms
  • Menopause counseling and treatment
  • Osteoporosis assessment and screening
  • Outpatient procedures

To make an appointment, call your ob/gyn. If you need a physician, visit our Find a Doctor (link) page or call our Physician Referral Service at (760) 922-4115 .

Accepted Health Plans

Palo Verde Hospital accepts most major health insurance available in the Palo Verde Valley area, including Medicare, Medi-Cal, Arizona Medicaid and commercial health plans. The hospital also participates in CHAMPUS/Tricare, including Tricare for Life.

Below is a partial listing of accepted health plans:

· Aetna

· AHCCCS

· Blue Cross of California

· Blue Shield of California

· CCN Epitome

· Desert Med Group

· Exclusive Care

· First Health

· Foundation Health

· Health Net

· HMA/HMN Inc

· Pacificare

· Private Healthcare Systems (PHCS)

· Universal Care

· United Health Care-PPO (by BS Contract)

· USA – MCO

For more information please call (760) 921-5157

Patient/Visitor Information

Request Medical Records

To obtain a copy of your medical records, please call (760) 922-4115 or fax request to (760) 921-5279. A fee may be required.

Visiting Hours

We welcome visitors at Palo Verde Hospital. Since the patient's recovery is our first concern, we ask that you please come during designated visiting hours. Palo Verde Hospital's visiting hours are from 8 a.m.–8 p.m., Monday–Sunday. In areas such as the Intensive Care/Critical Care Unit, visiting hours are limited from 10 a.m.–8 p.m. Please ask the nurse about visiting hours for specific units. We also ask that when you are visiting a friend or loved one to please respect the privacy of other patients.

Patient Valuables

Patients are encouraged to leave all valuables at home. Please inform a nurse if you have brought any of the following items so they may be stored in the hospital safe: money, credit cards, jewelry, documents or other valuable items. Palo Verde Hospital cannot accept responsibility for valuables left in your room. If you lose something, please notify your nurse immediately. Unclaimed items are turned into the Admitting Department.

Patient Satisfaction

At Palo Verde Hospital, we take pride in serving you and delivering quality care. Your comments, whether complimentary or critical, will help us enhance the care we provide. Please take a few minutes to complete the brief questionnaire you will receive when leaving the hospital. You may also receive a more comprehensive Patient Experience Survey in the mail. We encourage you to complete the survey, as it will provide us with detailed and critical feedback about your experience.

Patients who have any concerns about patient care and safety in the hospital are encouraged to contact:

Quality Hotline: (760) 921-5188

Quality Improvement/Risk Management Manager

Palo Verde Hospital

250 N. First Street

Blythe, CA 92225

(760) 921-6483

Joint Commission on Accreditation of Healthcare Organizations

One Renaissance Boulevard

Oakbrook Terrace, IL 60181

(800) 994-6610

document.write('complaint'+'@'+'jcaho.org') complaint@jcaho.org

Cafeteria

Guests are welcome to dine in the hospital cafeteria on weekdays. The hospital cafeteria serves breakfast from 7 a.m. to 8:30 am. Lunch is served from 11:00 am to 1 pm. Dinner is served from 5pm to 7pm. The cafeteria is closed on holidays and weekends. The cafeteria is located down the hall from the main lobby. Vending machines with sodas and snacks are located in the cafeteria and are available 24 hours a day.

Translation Services

Foreign language translation is available for the patients and family members through the AT&T Language Line. This service provides 24-hour-a-day telephone access to highly trained interpreters, who can translate more than 140 languages. Services for hearing-impaired patients are also available

Spiritual Services

A non-denominational chaplain and a chapel are on site to offer spiritual services. You can talk to the nurse to request a chaplain.

Patient Safety Program

Patient safety is a top priority at Palo Verde Hospital. Programs that address medication, food and environmental safety are just a few of the ways we seek to protect our patients, visitors and employees.

Your participation in the Patient Safety Program is the key to its success. Upon admission to the hospital, you will be asked about allergies to food and medications, as well as potential for falls. You can help by answering these questions with as much detail as possible, and working with your healthcare providers to identify other health issues you may have. An identification bracelet will be secured to your wrist, and you may have other bracelets in different colors that are critical forms of communication to healthcare providers who are involved in your care. Please wear these bracelets at all times during your stay.

Specialty equipment, such as intravenous pumps, patient controlled analgesia pumps, and vigil alarms, are individualized to meet your safety needs. Specialty equipment has alarm systems that alert the staff to potential problems. This early warning system provides the opportunity for early intervention. It is important that we all work together to ensure the safest environments for all patients. Working together, we will succeed in enhancing a patient safe environment.

Infection Control

Palo Verde Hospital staff is concerned about preventing infection and therefore follows strict infection-control guidelines. For this reason, you will notice that nurses and other health care workers may at times wear gloves, gowns, masks and plastic glasses. The use of these items along with frequent and thorough hand washing provide protection from infection for both our patients and our staff.

Payment/Billing

The Business Office Department is dedicated to helping you with the often-complicated process of obtaining payment for your care. Palo Verde Hospital accepts most major health insurance plans, including Medicare and Medi-Cal. If you do not have health insurance coverage, we will accept payment by cash, check, credit card, or money order. Our financial counselor can help you with your financial situation.

Personal Payment and Cash Pricing

For patients without health insurance, Palo Verde Hospital offers a discount pricing structure for cash payments.

Physician Bills

The physicians who practice at Palo Verde Hospital have their own independent practices and are not employees of the hospital. You will receive a separate bill from them (if more than one) for services rendered during your hospital stay. This includes, but is not limited to, the ER physicians, pathologists, anesthesiologists, and radiologists.

If you have questions regarding your bill, please call (760) 921-5157.

Your Hospital Stay

Your health and comfort during your hospital stay are our top priorities. Our physicians, nurses and staff are here to make sure that you receive the best care available today and that you're satisfied with your care.

Pre-registration

Prior to your visit, you may complete a pre-registration form ( download form here ) and fax to (760) 922-5263 or email to Amber Camargo , Admitting Lead.

For questions on registration, call (760) 922-4115 or email Amber Camargo , Admitting Lead.

Patient Information Guide

Download a complete Patient Information Guide here

What to Bring

Please make sure to bring the following items when you come to the hospital:

  • A photo ID
  • Your insurance card
  • An order from your physician
  • An authorization from your insurance company, if required
  • Your medications or a list of your current medications
  • If you have one, please bring a copy of your advanced directive such as a Durable Power of Attorney for Health Care (DPHC) or California Health Care Directive
  • Emergency family contact person, name and number

 

 

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